Independent, and working for you

For Renters

Most people sign a year-long lease after twenty minutes in the apartment, in the dry season, with the owner standing next to them. We go back and look properly — before you commit, and again on the day you get the keys.

IndependentNo referral fees from anyone
Published PricesFull rate schedule, no quote games
Same-Day Service AvailableWhen closings move fast
Thermal Imaging IncludedIn every inspection, no extra fee
Bilingual ReportsEnglish & Spanish
Why bother

The viewing is the worst possible moment to evaluate an apartment.

You are being shown around by someone who wants you to say yes. It's the middle of the day, everything is switched off, and you have no way to know whether the A/C actually cools, whether the water pressure survives a shower on the eighth floor, or whether the ceiling stain came back last August and will come back again this one.

None of that is dishonesty on the owner's part. Plenty of owners genuinely don't know — they live somewhere else, and the last tenant never mentioned it. But you're the one signing for twelve months, and you're the one who lives with the answer.

Services for tenants

Four points in a tenancy where an inspection pays for itself

Pre-Lease Inspection

Before you sign. We go through the place as though you were buying it — systems tested under load, not just switched on — and you get the report before you commit to anything.

  • A/C run long enough to prove it actually cools
  • Water pressure and hot water at every fixture
  • Damp, mould and past water damage
  • Electrical safety and enough capacity for A/C
  • Windows, doors and locks that seal and secure
  • Shared equipment serving the unit, and its condition

Move-In Condition Record

On the day you take the keys. Every room, every existing mark, photographed and timestamped, so nothing that was already there becomes yours at the end.

  • Room-by-room photographs, captioned and dated
  • Existing damage logged before you move a box in
  • Appliance condition and serial numbers
  • Meter readings at handover
  • Keys, fobs and remotes counted
  • A copy for you and a copy for the owner

Move-Out & Deposit Disputes

Before you hand the keys back — or after, if a deposit is being withheld and you need something better than your word against theirs.

  • Condition documented on the day you leave
  • Compared against the move-in record, if we have one
  • Normal wear separated from actual damage
  • Written so it can be shown to a third party
  • Turned around fast, because deadlines are short

Renting Sight-Unseen

For long stays and seasonal rentals booked from abroad off eleven flattering photographs. We go and look at the actual apartment before your deposit leaves the country.

  • Confirms the unit exists and matches the listing
  • What photographs flatten: light, smell, outlook, daytime noise
  • What's genuinely within walking distance of the door
  • Condition of the building, lift, entrance and water supply
  • Photographs and a video walkthrough sent to you
Illustration of an independent tenant condition report
Whose side we're on

You hire us, so we work for you.

We inspect for owners too — that's most of our work, and we're not going to pretend otherwise. What it means in practice is that we know exactly what a landlord will try to charge you for at the end, because we've written the other side of that report many times.

It also means we don't do advocacy. We don't argue your case, and we won't write that something is damage when it's twelve months of ordinary use, or that it's wear when someone put a chair leg through the drywall. The report says what's there. That's precisely what makes it useful when two people disagree — a document that obviously isn't taking sides is the one that ends the argument.

  • Independent of the owner, the agent and the building
  • No referral fees from anyone in the transaction
  • Same standards whichever side is paying
  • Photographs and timestamps, not opinions
  • Written in English and Spanish
  • Yours to share with whoever you need to
Optional

The things an inspection can't reach

A standard inspection covers the property. It can't tell you how the building is run — that answer lives with the administración and in the reglamento, not in the walls. We'll go and get it. The lease itself is a lawyer's job, and we'll say so rather than pretend otherwise.

ServiceWhat it coversFee
Building & Administración ReviewWe contact the administración, obtain the reglamento interno, and report in writing: how repair responsibility is split between the building and the unit, water and gas arrangements and who pays, maintenance and lift service history if they'll share it, and the house rules on pets, guests and subletting. We report what the documents say and what we're told — we don't interpret them for you.$1,500
Lease review (referral)Your contract itself should be read by a lawyer, not an inspector. We can put you in touch with an attorney in Puerto Vallarta who does this — you engage them directly and they bill you directly. We take nothing for the introduction, the same as every other referral on this site.No charge
After-Hours Noise VisitA second visit to the property after 22:00 — the only way to know what the street actually sounds like at night. Notes and audio, added to your report.$800
Both, booked with an inspectionThe administración review and the noise visit together, booked alongside a pre-lease or move-in inspection.$2,000

Pesos. This is a document and enquiry service, not an inspection, and it is not legal advice — we report what the reglamento says and what the administración tells us. Interpreting what any of it means for your position is a lawyer's work, which is why we hand that part over rather than guess at it.

Worth knowing

What a viewing never shows you

This isn't a list of horror stories. It's the ordinary stuff — the things a twenty-minute walkthrough in February cannot tell you about living somewhere through August.

Comfort & Running Costs

  • A/C that cools the room it's in and nothing else
  • Minisplits too small for the space they're sold as cooling
  • Single-pane west-facing glass with no shade
  • No cross-ventilation once the windows are shut
  • Hot water that runs out halfway through a shower
  • What the last CFE bill says — ask the owner for it

Water & Damp

  • Pressure that collapses on upper floors
  • Cistern and rooftop tank condition and capacity
  • Rainy-season leaks, visible only as old staining
  • Mould behind furniture and inside closets
  • Terrace and balcony drains that back up in a storm
  • Bathroom extraction that vents nowhere

Ask Before You Sign

Not inspection findings — homework. An inspection happens in daylight on one day and can't tell you any of this, so ask, or add the Building & Administración Review below.

  • Night noise — go back yourself after ten
  • Any construction permitted next door or above
  • How often the lift is actually out of service
  • Water and gas delivery schedules, and who pays
  • Which repairs are the building's, not yours
  • House rules on pets, guests and subletting
Questions

Renter questions

Is this worth it on a rental? I'm not buying the place.

Do the arithmetic on your own lease rather than taking our word for it. A year at even a modest Vallarta rent is a six-figure peso commitment, plus a deposit you'd like back. Set the inspection fee against that number and against the cost of discovering in July that the A/C can't cope — when your options are paying to fix someone else's equipment, arguing about it for a month, or breaking a lease.

It's also fine to conclude it isn't worth it. On a two-month stay in a small studio, it probably isn't.

What does it cost?

Rental inspections are priced by size, the same as any other inspection — the full table is on the rate schedule, along with travel fees by area. Tell us the address and roughly how big the place is and you'll have a firm number the same day.

Do I need the owner's permission?

Yes — we need lawful access, which in practice means the owner or their agent agreeing and letting us in. Most say yes without much fuss; a serious tenant paying for a professional inspection is not a threat to an owner with a decent property.

If someone flatly refuses to let an inspector through a unit you're about to commit twelve months to, that refusal is itself worth knowing about before you sign.

Can you do it during the viewing?

No, and you shouldn't want us to. A proper inspection takes hours, not the twenty minutes an agent has allotted, and half of what matters only shows up after equipment has been running for a while. Book the viewing, decide you're interested, then get us in before you sign.

The landlord is keeping my deposit. Can you help?

We can document the condition of the property and put it in writing, which is usually what's actually missing from these disagreements. What we can't do is represent you, negotiate for you, or tell you what your rights are under Mexican tenancy law — that's a lawyer's job, not an inspector's.

If we did your move-in record, the comparison is straightforward. If we didn't, we can still document the current state, but be realistic: without a baseline it's a weaker position.

I'm not in Mexico yet. Can you do this remotely?

That's exactly what the sight-unseen check is for. We go to the property, inspect it, and send you photographs, a video walkthrough and the written report. You can be on a call with us while we're standing in it.

Can you tell me what the electricity will cost?

Not from the inspection, no — and be wary of anyone who says they can. What we can do is read the last CFE bill with you, if you get hold of it.

Ask the owner for it before you sign, the same way you'd ask for anything else. It's an ordinary request and a reluctance to produce it tells you something on its own. Bring it to us and we'll walk through what it actually shows: the consumption, the tariff it's being billed on, and whether that's a comfortable number or one that's near a threshold.

The honest limit is that we can't guarantee it. The bill is a record of how somebody else used the place, and it isn't a promise about how you will. If you run the A/C harder than the last tenant did, your bill goes up and can eventually change which tariff the service sits on. Ask for the bill, read it carefully, and treat it as evidence rather than a quote.

Know exactly what you're buying.

Book an inspection, or just send a message and tell us about the property. No pressure, no obligation — we'll tell you honestly whether you need us.

WhatsApp Us